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Navy Federal Credit Union

Contact Us

Lost or Stolen Cards?
Lost or Stolen Cards?
Call +1-845-977-7670 24-hours a day to report fraud, suspicious activity or a lost or stolen card.

Mobile Banking
Mobile Banking
Download our mobile app to check balances, pay bills, transfer funds and more, all from the palm of your hand.

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Routing Number: 256074924

Member Service


International: +1-845-977-7670

General Mailing Address

Capital Trust Union
PO Box 3000
Buffalo, NY 14203

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For account-specific inquiries, send us a message at

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In Person

Visit any of our branch locations for in-person assistance from our staff members there.


Get your questions answered in real-time. Look for the chat icon to appear on certain pages to start chatting.

Financial Counseling

Concerned about making your consumer loan or credit card payments with Capital Trust Union?
We can help. We offer members free, confidential, personal finance counseling.

For your free consultation, call
+1-845-977-7670, 8 am to 8 pm, EST, Monday-Friday.

  • Mortgages5/5 ARM as low as+
  • Auto Loansas low as+
  • Certificatesas high as
  • Checkingas high as
  • Credit Cardsas low as++
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